WOM Colombia is a major mobile telecommunications operator that entered the Colombian market to disrupt the industry with competitive data plans and aggressive pricing. The company provides mobile voice and data services, home internet, and mobile device sales to both prepaid and postpaid segments. As a large-scale enterprise, it operates extensive physical and digital infrastructure across the country, targeting a mass-market audience with a focus on digital-first customer experiences and high-value data offerings.
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potential annual savings
hours/year automatable
business processes
By automating 32 tasks across 7 sub-processes in 6 process areas, you could save approximately 35,418 hours/year and reduce costs by $3,455,969 COP/year.
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Breakdown of automation potential by role level, with differentiated hourly rates.
VP, Director, C-Level
Roles included:
Manager, Lead, Supervisor
Roles included:
Analysts, Agents, Assistants
Roles included:
Benchmarks based on similar Telecommunications companies in π¨π΄ Colombia.
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