AI Automation Report for CityMD

CityMD is a leading provider of urgent care services in the New York metropolitan area, operating over 150 locations that offer on-demand medical treatment 365 days a year. The company specializes in immediate care for illnesses and injuries, pediatric medicine, vaccinations, and occupational health services, integrated with the broader Summit Health network for seamless specialty referrals. Their business model emphasizes convenience and accessibility through both walk-in clinics and virtual care platforms, supported by robust insurance verification and medical billing operations. As a large-scale healthcare provider with approximately 1,708 employees, CityMD focuses on high-volume patient throughput and coordinated clinical management.

https://www.citymd.com
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Yearly Cost Savings
$1,011,700

potential annual savings

Yearly Time Savings
9,850

hours/year automatable

Processes Analyzed
7

business processes

7
Process Areas
8
Sub-processes
40
Automatable Tasks
0
Fully Autonomous

Your Automation Opportunity

By automating 40 tasks across 8 sub-processes in 7 process areas, you could save approximately 9,850 hours/year and reduce costs by $1,011,700/year.

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Savings by Organization Level

Breakdown of automation potential by role level, with differentiated hourly rates.

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Executives

VP, Director, C-Level

Hours/year3,614
Rate$150/hr
Savings$542,070

Roles included:

VP of Patient ExperienceVP of Revenue Cycle ManagementBilling Coordinator+7
📊

Managers

Manager, Lead, Supervisor

Hours/year2,955
Rate$95/hr
Savings$280,697

Roles included:

Scheduling ManagerBilling ManagerRecruiting Manager+4

Specialists

Senior, Architect, Consultant

Hours/year122
Rate$125/hr
Savings$15,188

Roles included:

IT Support Specialist
💼

Contributors

Analysts, Agents, Assistants

Hours/year3,159
Rate$55/hr
Savings$173,745

Roles included:

Administrative AssistantData Entry ClerkPatient Service Representative+6

Savings by Role

Benchmarks based on similar Healthcare Services companies in 🇺🇸 United States.

VP of Revenue Cycle Management$120,600
Billing Manager$91,656
Marketing Coordinator$88,695
VP of Patient Experience$55,688
Billing Coordinator$54,878

Processes Identified

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