AI Automation Report for Eversource Energy

Eversource Energy is a Fortune 500 energy company and New England's largest energy delivery system, serving approximately 4.4 million electric, natural gas, and water customers in Connecticut, Massachusetts, and New Hampshire. The company operates through several subsidiaries to provide critical utility infrastructure and transmission services. Its business model is built on regulated utility rates and massive infrastructure investments to ensure grid reliability and clean energy integration. Eversource is a leader in energy efficiency programs and is heavily involved in the transition to renewable energy sources like offshore wind.

https://www.eversource.com
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Yearly Cost Savings
$1,534,020

potential annual savings

Yearly Time Savings
14,826

hours/year automatable

Processes Analyzed
8

business processes

8
Process Areas
9
Sub-processes
45
Automatable Tasks
0
Fully Autonomous

Your Automation Opportunity

By automating 45 tasks across 9 sub-processes in 8 process areas, you could save approximately 14,826 hours/year and reduce costs by $1,534,020/year.

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Savings by Organization Level

Breakdown of automation potential by role level, with differentiated hourly rates.

👔

Executives

VP, Director, C-Level

Hours/year4,804
Rate$150/hr
Savings$720,607

Roles included:

VP of Customer OperationsBilling CoordinatorPayment Coordinator+13
📊

Managers

Manager, Lead, Supervisor

Hours/year4,448
Rate$95/hr
Savings$422,541

Roles included:

Billing ManagerAccounts Receivable ManagerCommunications Manager+6

Specialists

Senior, Architect, Consultant

Hours/year1,204
Rate$125/hr
Savings$150,525

Roles included:

Account SpecialistCustomer Communications SpecialistBilling Specialist+5
💼

Contributors

Analysts, Agents, Assistants

Hours/year4,370
Rate$55/hr
Savings$240,347

Roles included:

Billing AnalystData AnalystCash Applications Clerk+24

Savings by Role

Benchmarks based on similar Energy / Utilities companies in 🇺🇸 United States.

VP of Customer Operations$123,750
Director of Energy Efficiency$73,238
Director of Field Services$68,738
VP of Supply Chain$63,000
Director of Grid Operations$59,063

Processes Identified

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