Michaels is an enterprise-scale retail giant specializing in arts, crafts, and DIY products with a massive omnichannel presence across North America. The company serves a diverse market of hobbyists, professional makers, and educational institutions through its extensive physical store network, e-commerce platform, and specialized services like professional custom framing. Their business model has evolved to include a digital marketplace for creators (MakerPlace) and a robust business-to-business (Michaels Pro) segment. As a leader in the creative industry, Michaels focuses on customer loyalty through integrated digital experiences and high-volume retail operations.
https://www.michaels.comGet a personalized automation analysis for your business in minutes.
No credit card required • Results in 2 minutes
potential annual savings
hours/year automatable
business processes
By automating 30 tasks across 6 sub-processes in 5 process areas, you could save approximately 37,698 hours/year and reduce costs by $3,837,567/year.
Get a PDF version with detailed insights
Breakdown of automation potential by role level, with differentiated hourly rates.
VP, Director, C-Level
Roles included:
Manager, Lead, Supervisor
Roles included:
Senior, Architect, Consultant
Roles included:
Analysts, Agents, Assistants
Roles included:
Benchmarks based on similar Retail companies in 🇺🇸 United States.
Get a free AI-powered analysis of your business processes with personalized automation recommendations.