AI Automation Report for Truist Financial

Truist is a top-tier U.S. financial services provider formed by the merger of BB&T and SunTrust, offering a wide range of personal, small business, and corporate banking solutions. The company provides essential services including deposit accounts, lending (mortgages, personal, and auto loans), wealth management, and institutional financial operations. Truist focuses on a digital-first approach for customer acquisition while maintaining a significant physical branch network, positioning itself as a leader in integrated financial technology and traditional banking. Its business model relies on high-volume transactional processing, long-term lending relationships, and high-security compliance standards.

https://www.truist.com
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Yearly Cost Savings
$8,644,410

potential annual savings

Yearly Time Savings
90,150

hours/year automatable

Processes Analyzed
8

business processes

8
Process Areas
9
Sub-processes
45
Automatable Tasks
0
Fully Autonomous

Your Automation Opportunity

By automating 45 tasks across 9 sub-processes in 8 process areas, you could save approximately 90,150 hours/year and reduce costs by $8,644,410/year.

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Savings by Organization Level

Breakdown of automation potential by role level, with differentiated hourly rates.

👔

Executives

VP, Director, C-Level

Hours/year25,044
Rate$150/hr
Savings$3,756,600

Roles included:

VP of Retail BankingOnboarding CoordinatorMarketing Coordinator+7
📊

Managers

Manager, Lead, Supervisor

Hours/year28,989
Rate$95/hr
Savings$2,753,955

Roles included:

Identity Verification ManagerOperations ManagerLending Manager+7

Specialists

Senior, Architect, Consultant

Hours/year2,106
Rate$125/hr
Savings$263,250

Roles included:

Verification SpecialistOperations Specialist
💼

Contributors

Analysts, Agents, Assistants

Hours/year34,011
Rate$55/hr
Savings$1,870,605

Roles included:

Compliance AnalystCustomer Service AgentData Entry Clerk+12

Savings by Role

Benchmarks based on similar Banking / Traditional Finance companies in 🇺🇸 United States.

VP of Retail Banking$840,375
Chief Risk Officer$573,750
VP of Customer Experience$445,500
Compliance Manager$436,050
Compliance Analyst$392,783

Processes Identified

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