AI Automation Report for Unum Group

Unum is a Fortune 500 company and a leading provider of financial protection benefits in the United States and United Kingdom. The company offers a wide range of employee benefits including disability, life, accident, critical illness, dental, and vision insurance. Unum operates on an enterprise scale, serving millions of employees and thousands of employers through a hybrid model of direct sales and a massive network of insurance brokers. Their operations are characterized by complex risk assessment, high-volume claims processing, and heavy regulatory compliance requirements.

https://www.unum.com
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Yearly Cost Savings
$6,959,986

potential annual savings

Yearly Time Savings
70,662

hours/year automatable

Processes Analyzed
8

business processes

8
Process Areas
8
Sub-processes
40
Automatable Tasks
0
Fully Autonomous

Your Automation Opportunity

By automating 40 tasks across 8 sub-processes in 8 process areas, you could save approximately 70,662 hours/year and reduce costs by $6,959,986/year.

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Savings by Organization Level

Breakdown of automation potential by role level, with differentiated hourly rates.

👔

Executives

VP, Director, C-Level

Hours/year20,195
Rate$150/hr
Savings$3,029,265

Roles included:

VP of Claims OperationsVP of UnderwritingCompliance Coordinator+11
📊

Managers

Manager, Lead, Supervisor

Hours/year21,685
Rate$95/hr
Savings$2,060,037

Roles included:

Claims Intake ManagerUnderwriting ManagerBroker Relations Manager+6

Specialists

Senior, Architect, Consultant

Hours/year4,109
Rate$125/hr
Savings$513,675

Roles included:

Claims SpecialistUnderwriting SpecialistContract Specialist+3
💼

Contributors

Analysts, Agents, Assistants

Hours/year24,673
Rate$55/hr
Savings$1,357,009

Roles included:

Claims ProcessorClaims ClerkData Entry Clerk+17

Savings by Role

Benchmarks based on similar Insurance companies in 🇺🇸 United States.

Chief Digital Officer$531,000
VP of Claims Operations$491,175
CFO$438,750
Customer Service Manager$403,560
VP of Underwriting$392,400

Processes Identified

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