Reporte de Automatización con IA para Grupo Sunset World

Sunset World is a leading Mexican hospitality and vacation club group headquartered in Cancún, operating multiple luxury resorts, a travel agency, a marina, and wellness spas. The company specializes in the vacation ownership (timeshare) model, providing high-end holiday experiences across the Riviera Maya and Cancún regions. Their business model integrates resort operations with a membership-based loyalty program and ancillary services like guided tours and organic farming for their restaurants. As a vertically integrated enterprise, they manage the entire customer lifecycle from marketing and sales presentations to long-term membership management and on-site hospitality.